Terms of Service

These Terms of Service apply to purchases and use of the Doozy Clothing website. In these terms, “Doozy”, “we” and “our” refer to the Doozy Clothing store, and “you” refers to the person using the website or placing an order.

Please read these terms and our Privacy Policy before placing an order. If you have a question, contact our team before completing your purchase.

Provide accurate contact and delivery information so we can process your order and reach you when needed. Keep your sign-in details private and let us know if you believe someone has accessed your account without permission.

If you are not legally able to enter into a purchase agreement yourself, a parent or guardian should place the order on your behalf.

Review the product name, selected colour, size, fabric details and price before checkout. Product photographs may appear slightly different across screens and lighting conditions. Collection artwork is illustrative and should not replace the photographs and details of the individual product you order.

Availability depends on the selected colour and size. If we cannot fulfil an item after an order is placed, our team will contact you about available options and any refund due.

Prices are displayed in Indian rupees. Your checkout summary shows the payable amount, including any delivery charge and applied discount. Review this amount before authorising payment.

Online payments are handled through Razorpay. An order confirmation follows successful payment verification. Keep your order and payment reference numbers for any support enquiry. Do not send card numbers, PINs or payment passwords to our team.

Check your address, PIN code and phone number carefully before placing an order. Delivery updates and tracking information, where available, can be found in My orders and may also be sent to the phone number supplied with your order.

Delivery depends on the destination, available stock and the delivery partner. Any delivery estimate communicated for your order should be read together with the information provided by our team. Contact us promptly if a package is delayed, damaged or marked delivered but has not reached you.

You can request cancellation from your account within 24 hours of placing an order, where the order status permits cancellation. If the option is unavailable, contact our support team with your order number.

A cancellation status does not itself confirm that a refund has reached your bank account. Our team can help you check the payment and refund status.

For a return or exchange request, contact our team within seven days of delivery. Include your order number, the item concerned and the reason for your request. For damaged or incorrect items, include photographs to help us investigate.

Our team will explain the applicable eligibility requirements and return instructions for your item. Keep the item, tags and original packaging available until the request is resolved.

For an accepted refund, the amount and payment reference will be confirmed by our team. Bank and payment-provider processing times may vary. These terms do not remove your rights concerning defective, incorrect or misdescribed goods under applicable law.

Use the store for lawful browsing and purchasing. Do not attempt to access another customer’s account, interfere with the website, submit fraudulent orders or misuse reviews and support channels.

Doozy branding, designs, photographs and website content are protected by the rights of their respective owners. Obtain permission before using them for commercial purposes.

Nothing in these terms is intended to exclude rights or remedies that cannot be excluded under applicable law. The store operates in India, and applicable Indian laws govern purchases, without removing any mandatory consumer protections that apply to you.

We may update these terms as the store changes. The date at the top of this page identifies the current version. Changes do not retrospectively remove rights relating to an existing order.

Contact info@doozyclothing.in or +91 93604 15513 for order enquiries or complaints. Include your order number and a clear description of the issue. For an account enquiry, write from the email address associated with your account where possible.

We may ask for information needed to verify your identity or investigate the issue. Never share your password, OTP or full payment-card details.